Events Operations Manager
Actaris is looking for a Events Manager in HA8 area of London.
Location: HA8, London
Job Type: Full-time
Salary: 40K + KPI Commission
Actaris is in search of a highly structured and organised candidate capable of upholding elevated standards in customer care, communication, and housekeeping. This individual should possess the ability to motivate and collaborate within a team while maintaining the confidence to enforce venue rules without compromising its reputation.
The core responsibilities of the role include:
- Overseeing and being present during event days to ensure that customers and their suppliers adhere to venue policies, assisting as needed.
- Managing maintenance issues and ensuring swift resolution of any problems.
- Working with a team of porters, security personnel, cleaning staff, and event supervisors to ensure the safe, secure delivery of each event.
- Liaising with suppliers, overseeing proper inductions, ensuring licenses are obtained as required, and responding to client inquiries.
- Planning and coordinating logistical aspects of the event day with the on-site team, covering car parking, setup, pack down, security, etc.
- Documenting damages caused by clients or their suppliers, initiating the repair process promptly, and ensuring payment of costs.
The salary for this position is £40,000 per year, with bonuses available if agreed Key Performance Indicators (KPIs) are met.
Due to the emphasis on communication in this role, candidates are required to have a GCSE or equivalent qualification in English.
Qualifications and Skills:
- Proven experience in banqueting management, preferably in a similar venue or hospitality setting.
- Strong sales and client relationship management skills.
- Excellent organizational and multitasking abilities.
- Effective leadership and team management skills.
- Budgeting and financial management experience.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings and weekends as required by event schedules.
If you are a dynamic and results-driven professional with a passion for delivering exceptional banqueting experiences, we invite you to apply for this exciting opportunity.
Our client is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Please click to apply or for more information don’t hesitate to contact us
